Many countries and merchants outside the U.S. This will be temporary, until all merchants become more familiar with chip technology. However, during the transition to chip cards, some merchants may still ask you to sign for credit card transactions. Your PIN validates and completes your transaction. You won't need to sign a receipt when you’ve entered your PIN. Do you need to sign a receipt after you’ve entered your PIN?.If you require your card sooner, please discuss whether there are available options to expedite your card when you call us. You will receive a new chip card and PIN in the mail, usually within 7-10 business days. If your Diners Club chip card is lost or stolen, call Emergency Card Services at 1-80 immediately. If you suspect someone knows your PIN, please change your PIN immediately. Use your hand or body to shield your PIN when you enter it. Never give your PIN to anyone over the phone, online or by email.Don't write your PIN down or store it electronically.Here are some tips to protect the security of your PIN: If you wish to do so, please contact us at 1-80. You have the ability to change your PIN to something easier for you to remember. You should memorize your PIN and never disclose it to anyone. How can you protect the security of your PIN?.If your card is locked, you will be unable to use your card for additional transactions until you contact us by calling the phone number on the back of your card. If you enter your PIN incorrectly three times, for security purposes, the system will “lock” your card. What happens if I enter an incorrect PIN at a merchant or ATM?.If possible, we highly encourage you to visit a BMO ATM. You will then be directed to visit a chip-enabled ATM within a specific time period, to choose a new 4-digit PIN. You must call us at 1-80 so we can reset your PIN. What do I do if I forget my PIN or need a new one?.We expect that chip terminals will accept both magnetic stripe cards and chip cards for several years to come. This ensures that chip cards will continue to be accepted where chip technology is not available. Will the magnetic stripe be removed from chip credit cards?Ĭhip cards will continue to have a magnetic stripe on the back.Continue to use your card as you normally do.
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